“I was completely impressed with their professionalism and customer service. Tom, Jake, and Bill were so friendly and explained everything every step of the way. Once installed they followed up to make sure everything was satisfactory.”
“I am beyond impressed with the R & R installation team. Brian Estrela and his crew came to install a new furnace in my 1940s home after the original one had a cracked heat exchanger. During installation, Brian noticed that the condensation trays that sat above the furnace had MELTED due to how oversized the original furnace was and made sure it was communicated clearly to me the impact it would have if the coil and tray assembly was not replaced as well. One thing led to another, and we ended up needing to replace the whole AC unit as well. Even though the additional work and cost was unexpected, I was again impressed by the clear communication and expertise brought to the table by the installation team. Within the next day, I had a new furnace, new AC unit, and a new return line run through the home to ensure that the new equipment was able to deliver the best performance possible. The team ran into numerous roadblocks during the installation due to the age of the home and odd configuration of plumbing, duct work, wiring, etc., but they resolved each issue quickly and skillfully.
All that to say, if I ever need anything done related to my heating and cooling again, I’m 100% going to call R&R – they get things done right!”
“Alban Sejfiu was our technician. He was professional, polite, and explained everything to me. I would highly recommend him.”
“Josh, our service technician, provided excellent service to clean our ducts and provided guidance to ensuring healthy HVAC quality going forward. Definitely will be using R&R in the future!”
“The service I received from my first call to request an appointment to the completed maintenance and diagnosis of what caused our furnace to stop working was exceptional! My first contact was with Angelina who kindly offered helpful tips and gave a message to a service technician to call me after his shift ended. Both employees were very friendly and understanding of my situation. The service tech, Alban, who was sent to our house was extremely courteous in calling ahead to tell me exactly when he would arrive. He was very knowledgeable as to how to diagnose and fix our furnace. He did a thorough 20 point inspection and communicated throughout the process to educate me as to what he was doing. I learned more about our type of furnace and required maintenance (unlike any furnace we had previously experienced) than what we were told when purchasing the new house. Alban was able to give us a discount that he was aware of from a company email he had received that very day. The furnace is working great and I highly recommend
R and R!”
“Can’t say enough good things about this Company and their quality employees! Zach Holt conducted an air duct cleaning on my home which had not had not had a duct cleaning for years! He showed up early an on time, explained the process thoroughly, took off shoes in my home, and conducted an extensive cleaning of my air ducts. When concluding his work he explained best practices for keeping them clean going forward. Thumbs up! 👍 Thanks Zach!”
“Colby was very professional and knowledgeable of what the problem was and resolved it very quickly. We are very happy with the service call and would highly recommend your service technician. Thank you”
“Great experience! Zac was so kind and helpful. Everything felt fair and professional.
When I wasn’t sure if our dryer vent needed cleaned, Zac offered to take a look at it and then told me it was in good shape. He could’ve easily charged me for it, but I am so grateful for his honesty! Highly recommend!”
“Zac Holt cleaned out air ducts today. He did a great and thorough job for me. I would recommend his services to anyone.”
Need HVAC Service?
Contact the experts at R&R Heating & Air Conditioning.
Call us at 509-484-1405!