“If I could give these guys six stars, I would! From the initial meeting with Randy, project management with Rex as well, to installation with JJ, Bradley and Jake, these guys were everything I could have hoped for: super knowledgeable, amazing customer care, complete professionals and a treat to work with. It’s not a fun starting place to realize that my heating system was outdated and broken down. But because of these guys at R and R, the whole process was understandable, affordable and about as easy as I could have hoped. This was a big overhaul, with outside complications as well, but each step of the way, they made sure that I understood my options, they met with other trades to coordinate timing for the project, and they showed up when they said they would, always with confidence and good cheer. I truly can’t say enough good things about R and R. My house is warm and state of the art, and I will never go anywhere else. These guys are IT!”
- Dorothy W.

“In the recent sub-zero temperatures in Spokane, our 33-year-old furnace went out. I put a call into R&R to come out and diagnose the problem. The HVAC service technician, Matt, clearly demonstrated to me that the furnace was beyond repair. He loaned me some space heaters until I could get it all sorted out. I received an immediate visit from a salesperson, Randy, and we scheduled a new furnace installation within a few days. The R&R installation staff, JJ, Brad, and Jake had the new unit installed and the old one taken away within a day. At each point from my first call to R&R to the completion of the installation R&R staff were courteous, focused, and professional. I highly recommend this company.”

- Alan Z.

“My excellent experience with R&R started with the phone call. The customer service was so professional yet personal. I wish I could remember her name but she helped me navigate during a really stressful time of no heat for 5 days during frigid storms. She sent us Matthew who was so knowledgeable, efficient and professional. He diagnosed, corrected problems, double checked everything else and was very kind to explain. Very reasonable! I have complete confidence in R&R.

Thank you.”

- Colleen M.
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Call us at 509-484-1405!